Privacy Policy

Effective Date: October 1, 2025
Company: TOTZ
Website: https://www.totz-eco.com
Contact: contact@totz-eco.com

1. Introduction

At TOTZ, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, register for programs, or purchase our eco-products.

By using our website, you agree to this policy and the handling of your data as described below.

2. Who We Are

TOTZ is a sustainability-focused social enterprise based in Egypt.
We operate through two main initiatives:

• Sustainability HEROEZ: youth education programs promoting environmental awareness and the UN Sustainable Development Goals (SDGs).

• Tote-Bags-as-a-Service (TBaS): eco-product line supporting sustainability education through creative tote-bag design and production.

3. Information We Collect

We may collect:

• Personal Information: name, email, phone number, school or organization, and details provided via contact or registration forms.

• Transaction Details: payment confirmations, billing details (for purchases or workshop bookings).

• Non-Personal Information: IP address, browser type, device, general location, and usage data through analytics tools.

4. How We Use Your Information

Your information may be used to:

• Process registrations and product orders.

• Communicate regarding inquiries, deliveries, or events.

• Improve website performance and user experience.

• Send updates about programs, workshops, or sustainability projects.

• Comply with legal or administrative obligations.

We do not sell or trade your personal data.

5. Cookies

Our website uses cookies to improve navigation and performance.
You may disable cookies through your browser, but some features might not function properly as a result.

6. Data Security

We implement secure servers, encrypted connections, and restricted access to protect your data against unauthorized access or misuse.

7. Sharing Information

Your data may be shared only with trusted third parties such as:

• Educational partners and schools (for program coordination).

• Delivery or logistics providers (for tote bag orders).

• IT or hosting providers (for secure website operations).

All partners are bound by strict confidentiality agreements.

8. Children’s Data

TOTZ engages with children through educational programs, but we only collect information through schools, teachers, or parents/guardians.
We do not knowingly collect personal data directly from minors.

9. Your Rights

You have the right to:

• Access, correct, or delete your personal data.

• Withdraw consent for communications at any time.

To make a request, please contact us at contact@totz-eco.com.

10. External Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

11. Updates to This Policy

We may update this Privacy Policy periodically. The “Effective Date” above indicates the most recent update.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
contact@totz-eco.com